He was a very good salesperson. If you have the front ones on, the right one comes out harder on the bottom. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Equity Financial Management Group - Global Trust Corporation, Master Spas - Island Leisure Of Long Island. They think they can swim in it and I'm still trying to teach them how to keep the water in the hot tub, but it's an overall extremely good time. Copyright 2023 Click2Houston.com is managed by Graham Digital and published by Graham Media Group, a division of Graham Holdings. This is our second Master Spas that we have bought from them, and weve always had great service from them. 8.25 from Premium Wholesale at a travelling Expo show they had and I absolutely love it! Found the perfect hot tub? But its weird because once you get online, youre dealing with national MasterSpas and not the local company. Kay, Arizona, This really is the best purchase I ever made. The company is owned by Brandon . You can also attach a garden hose to the end of the drain assembly. Both my wife and I exercise quite a bit. 70 reviews of Master Pool & Spa "Have had no problems with the spa we bought here, nor the install. One of the LED lights, which hadn't worked properly for about two years (but didn't really bother us) was cracked and leaking. Also, their staff was helpful, and it was an easy transaction. I'm a lawyer, so I wasn't (and still not) afraid to drop a lawsuit the moment a warranty is breached, but luckily I didn't have to. 2, Report #1253023. I didn't do enough research. Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. I use the spa every day. Yes, I was told that "no chemicals" were necessary, but I honestly never believed that. We ordered it on my wifes birthday, which was March 8, and we didnt have the hot tub installed until October 29. It ripped all over the place. have had experience with this particular dealer and I was very happy with the people who came out and took away the old one and installed the new one. 260-436-9100. Master Spas hot tubs are usable year-round. Once we were done with the space it was gonna be put in, we called them, and they put it in there. 3. This hot tub is like no other I have ever been in. No contact after submitted for warranty. Estimated amount consumers saved since 1997: $15,590,010,907. The Wisconsin Department of Justice has filed legal action against a firm that sells spas at Wisconsin State Fair Park, alleging the firm failed to tell customers . According to the website, hot tub prices start at $6,000, which isnt the cheapest of the hot tub brands weve reviewed. Enjoy reading our tips and recommendations. Usually, the initiation fees are $40,000 for golf membership and $10,000 for tennis membership, according to the lawsuit. Built in There was a small leak near the pump, and they replaced a gasket, gave me an extra gasket, and showed me how I could do that myself if I had to. At no time did the tub come in contact with anything so how are the scratches my fault. At Master Spas, we make buying a hot tub or swim spa just as relaxing as using one. Master Spas uses its EcoPur Charge Filtration and Ozone systems in all hot tubs, with optional upgrades to its Mast3rPur System and QuietFlo Water Care System, except in the Clarity line. We want your experience to be as relaxing as possible. When you're ready, a hot tub or swim spa can be installed in one day. Here are 5 tips to help simplify your machine. We are proud to support these athletes as they strive to win their day. Premium would have no adequate remedy at law to prevent injuries it Its hot tubs are less customizable, but the combination swim spas and hot tubs let you relax or exercise. 1 review of Master Spas of Toronto "TERRIBLE HOT TUB PERFORMANCE AND SERVICE BY MASTER SPAS I purchased a Premium Micheal Phelps self-cleaning hot tub from Master Spas for my family that was delivered in JULY 2020. 07:20 PM. Fitness Oriented, Air-injected Flow Stream, Dual Speed. There may be more reports for "master spas", For more results perform a general search for "master spas", Showing 1-12 of 12 Found Reports Over 2 years old and no problems what so ever works great. After getting a bacterial infection my doctor told me to stop using the hot tub. Next, the the fall set in I went out on the fist morning of frost to see how my cover was sealing. Shop Hot Tubs. I'm looking at purchasing a hot tub for the first time and am having a hard time finding unbiased information about spas in genera. Starting at $6,000, they dont have the cheapest starting point, but for hot tubs in the mid-level price range, they perform very well, and the hydrotherapy is a big plus. With so many options, finding the perfect hot tub can feel overwhelming. They left the molded wood. Thank you for taking the time to leave us feedback. Went to a 2010 Spa show in Wilmington Delaware and purchased a Master Spa (Twilight 8.3) through West Chester Spas, Pa (No longer in business). Master Spas products are made and assembled in the U.S.A. with domestic and foreign components. Ideal for fitness enthusiasts and therapy seekers. Come be part of creating a clean, modern and thriving California. and our Enjoy better daily living from the comfort of your own home with a Master Spas premium spa solution. A man who was punched and kicked in the head by the two Atlanta-area police officers during a traffic stop nearly five years ago has reached a settlement with the . First Name*. (* denotes a required field.) If you need to submit a service request for your swim spa, click here. If you paid Primo Spas for service or for a spa that you have not received, call (713) 561-2522. The case status is Pending - Other Pending. Call #16 September 2, 2008 I call Infinity Spas I was on hold a long time and then was cut off. Propulsion swim spas with a powerful, smooth current. strict standards for business conduct. They were easy to work with. Wondering if a report is missing? The HL 470 seats 5 and the HL 7 seats 6. It's been leaking since we got it. It makes our utility bill go up in the winter though. It did property damage." When done, fill the tub back up with water and add in Master Spas chemicals to keep the water balanced. He Overcharges on supplies and does follow through or respond to voice mail. There are 9 models : The HL 616 and HL 624 each sit up to 3 persons. They've been in business for just over 60 years. Master Spas is committed to providing our customers with legendary support. He is dissolving his business. The penalty monies are deposited into the Appliance Enforcement Subaccount established by SB 454 of 2011(Pavley). The Challenger 15 D features a large uninhibited area that is perfect for swimming, exercise, and family fun. The spa was supposed to come with steps and they didn't have any when they delivered it. The hot tub dealer located just north of Houston has been pelted with Better Business. This is one of Master Spas strengths. Copyright 1997-2023 Ripoff Report. we 've had are lsx for 2 weeks and so far its been awsome . Sold a defective spa. I was happy with the purchase process until we bought the spa. Master Spas called the company's downfall the result of "poor management.". The adjoining hot tub features ergonomic seating and adjustable jets that target your pressure points to promote relaxation and recovery for your body and mind. Health Spas: Hot Tubs: Master Spas, Inc. Fort Wayne, Indiana. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. He Uses weather as excuse and his health as excuse to do warranty repairs or any repairs. I leave it at a constant temperature and don't heat it up every day. Swim. They replaced filters, Great! I also had some issues with the Wi-Fi unit, and they came and replaced it. Followers 0. as stated the spa . All rights reserved. I did my research online and I heard a lot of great things about Master Spas and Artesian's. Been waiting a bit again today. In fact, I wouldn't trust a "no chemical" hot tub in fear of bacteria. High Performance, Air-injected Swim Current, Adjustable Speed. I have many other complaints about this product such as filtration, incorrect information in the Manual, yadda, yadda yadda. 7AM 5PM EST MT. Swim spas in the Michael Phelps Legend Series have a 10-year standard warranty on the spa structure, a seven-year warranty on the shell surface and a five-year warranty on plumbing. This is the best way to manage and repair your business reputation. It won't last you more than a couple months. All Master Spas models are energy-efficient too, as they all have full foam insulation and an insulated locking cover to reduce running costs. Swim, jog, walk, and exercise in water without the stress gravity has on your body. Thank you, you have successfully subscribed to our newsletter! I contacted the sales rep ***** via . I went and tested Master Spas and I could tell the difference. That way, you're not spending the electricity to heat it up. He told Channel 2 he had an agreement with Primo that he would get half of the money when the company sold the spa. One of the best hydrotherapy features is the bio-magnetic therapy, which targets pressure points on the shoulders and back. Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. To work out whether Master Spas specializes in entry-level or premium and luxury tubs, you only have to filter their 21 hot tub models into the different price ranges. Master Spas doesn't display pricing online, but you can find the cost of specific models by contacting your nearest Master Spas dealer. Keith Taig is seeking to obtain class-action status for himself and anyone who was surreptitiously filmed while visiting the Vero Beach-based East Spa between November 29, 2018, and January 27 . A place for Master Spa Owners to talk about their spa's and ownership experiences. customerservice@masterspas.com, 6927 Lincoln Parkway Master Spa Parts - 1068 American Drive, Neenah, WI, 54956, USA. Toronto-area spa closes pools after customers complain of skin rashes, ear infections. Michael Bongiovanni in their official portraits. The MP Legend range is strictly luxury, and features four hot tubs with over 59 powerful jets and between five and eight seats. It's relaxed us a lot more being able to go out in the hot tub in the evening prior to going to bed. Master Spas went around whatever time I had open and worked with me. Nearly 200 of Master Spas' top dealers from across the globe, along with special guest Michael Phelps, converged for the company's Dealer Meeting and to mark the retirement of founder Bob Lauter. A stylish, modern approach to relaxation and wellness. Master Spas has also agreed to a compliance plan to test and certify each basic model to the Database before continuing to sell into California. I went to the dealership today and bought some additional chemicals to maintain it, so we're thoroughly enjoying it. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. They also have a maximum of 40 jets. Shop By Price $$$$$ $$$$ $$$ $$ $ See All; Shop By Size; 1-3 Adults; 4-5 Adults; 6-8 Adults . Corporate Advocacy Program: How to repair your business reputation. Had I not stepped inside a crappier one, I probably would've never realized. Instead, we reckon that Master Spas hot tubs have the edge on other hot tub brands when it comes to a variety of prices and sizes. I'd like to know what people think of Master Spas quality compared to, say, Jacuzzi or Actic Spa. Consumers love to do business with someone that can admit mistakes and state how they made improvements. (I was told this by the delivery guy and boy was he right) More chemicals + a higher cost for the chemicals themselves = an extraordinarily high maintenance cost. Neither returned Channel 2'scalls andtexts inquiring about the same. Advertisers above have met our This includes light and sound systems, foot therapy features, and bio-magnetic therapy. I talked to the people out of Ann Arbor, Michigan. Sacramento, CA 95814, Contact Us | DirectionsLanguage Services. After ordering a hot tub from the spa show the wife and I were told it would be delivered the next week. You can turn to us for all the information you need as you explore the hot tub brands and models offered by a hot tub dealer Prince Frederick, MD recommends. They say you don't need chemicals because of their patented filter. Why you can trust Top Ten Reviews Its location on this page may change next time you visit. One man had a $25,000 swim spa on consignment with Primo Hot Tubs and Spas. Thoroughly rinse any spa pillows and the tub shell. However, has been a pain to buy supplies. I almost don't like it when it gets too hot out because I don't use it as much. Exercise. I have to say I love the Spa, but have had yearly issues from day one! I looked for Artesian's but I couldn't find any. I love the lights at night. The largest spas, seating up to 7 persons, are the HL 7.5 and HL 8.5. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. The quality seems top-notch. I'll be sure to update this review should something drastically change. That factor alone might be worth the extra money and peace of mind if you have any problems with your unit later but you are still going to pay from $8,000 to $14,000 for a basic, well-made hot tub, and if you start adding extras like stereos, extra jets, or LCD screens, the cost will increase. Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Master Spas offers several accessories to customize your hot tub. Master Spas Hot Tubs come in a variety of sizes and with noise reduction. Copyright 2019 by KPRC Click2Houston - All rights reserved. As an authorized dealer for Master Spa, we have a huge selection of hot tub filter replacements in stock, including our EcoPur Charge Filters, EcoPur Filters, outer filters, filter bundles, and more. Price Range: $$ to . You just have to get the hang of it. Master Spas have eight spa jet types: massage, pulsating, rotating, pinpoint, directional, cluster, whirlpool, and adjustable. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Fri. 8AM 12PM EST It is the most helpful thing that I got from them. We apologize for the inconvenience you have encountered. Literally every other sentence out of the sales guy's mouth was a lie. This case was filed in Marquette County Courts, Marquette County Circuit Court located in Fond du Lac, Wisconsin. The Twilight Range has seven hot tubs with additional creature comforts. Creating your dream backyard oasis should be simple. Shop all models, or narrow your search using the brand, size and price filters, to find hot tubs that fit your criteria. The Commission's investigation process identified Master Spas manufacturing and offering for sale portable electric spas not tested prior to being certified to the Appliance Efficiency Database (Database). When you're gonna spend the amount that you spend, you wanna be very content with it. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. The representatives answered all my questions and they were very helpful. We had the companies narrowed down between Master Spas and ThermoSpas but we had an awful experience with the salesperson from ThermoSpas, which sent us over the edge. The price for each model depends on your location. MasterSpas vs other swim spas - Pricing. We can do this with a photo & dimensions or by visiting your backyard. Luxurious perfection designed for discriminating tastes. California Energy Commission Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Privacy Policy. Master Spas has a great selection of U.S.-made hot tubs and swim spas that are durable and competitively priced. Spa was delivered in May, 2010. After several days and several calls with West Chester Spa, it turned out one of the NEW filters was bad and not flowing properly. In January, the Houston office started receiving complaints that Primo was months late delivering the tubs customers had paid for. First of all, the so called spa expo is a joke and false advertising. Master Spas sells several choices at entry level price points, and they don't skimp on the features. Increases blood flow, improves circulation, and reduces swelling. Case 8:15-cv-02431-EAK-AEP Document 30 Filed 07/22/16 Page 5 of 10 PageID 158. I was inquiring about suction covers which would fit my 2008 hot tub. Master Spas. Spas are made in the USA. It has wonderful accessories that can allow me to get total fitness. Fort Wayne Indiana, Ricks Pool and Spa Ricks Pool and Spas Corona California, Master spas Failure to complete warranty work Fort Wayne Indiana, Master Spas Ron - Hollister Salesman Bait & Switch - False Advertising Ft Wayne, Indiana, MASTER SPA HOT TUB STORE RIP ME OFF FOR $6000.00 DOLLARS Ft Wayne Indiana, Rhiel Supply Ha talk about a disapointment Youngstown Ohio, National Pool And Spa ripoff Went under and my tub was financed for 7400 and gave me to hot tub Eastlake Ohio, Master Spas I've received a check for $2,996.85, said that I won in a British Lotto held in London, England. For more information, please see our My partners a runner and it helps with the leg. They helped me understand what I was stepping into as it was a first-time purchase. So a Master swim spa is actually behind me and it's leaking. This alternative to a pool has benefits for you and your entire family. That was how well it went. Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. I just negotiated (hard), and got the saleman down to just $6,500.00. From the start, the circulation pump was bad. We're so thrilled to hear that you and your family are enjoying your TS 8.25. Select any spa to learn more about its unique features. This is the number for Texas Spa Services, LLC. Primo Hot Tubs and Spas was a dealer for Master Spas, out of Indiana. Built in We took care of it, reconditioned it, we cleaned it. Visit our corporate site (opens in new tab). Kitomba Salon & Spa Software 1,295 followers 2w Report this post Report Report. How those businesses take care of those complaints is what separates good businesses from the rest. Cleaning your Master Spas filters every month involves a few steps: To drain a Master Spas hot tub, locate the drain assembly behind the tub skirt panel and remove the cap. 6 26. NY 10036. Attorneys are either actively filing these cases or investigating to determine whether lawsuits can be filed. The company is owned by Brandon and Kelsea Smallwood. The valves, also the things that you spin with your hand to adjust the speed popped off. My 8.2 hot tub from Master Spas is well-engineered and well-thought out on how it was put together. The Clarity Range seats between six and eight people, and introduces features such as molded neck and shoulder seats. Might as well have a chord. On 09/22/2021 Richard N Paulson filed a Small Claim - Debt Collection lawsuit against Master Spas of Southern Wisconsin. I purchased the T.S. Heres how it works. Verdict. See a hot tub or swim spa, select the perfect size. NOTE: Air is injected into Master Blaster jets automatically on all equipped spas. 414-607-8827. For more information about dealership opportunities with exclusive territories, email sales@masterspas.com. File your review. The difference in cost between the 8.2 and the one smaller than that didn't seem to be consequential enough for me not to go a bit bigger and I had the space. Weve had it for about three and a half months and were in it probably every day. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. Get Brochure. The manufacturer's line has four series of hot tubs, each of which contains multiple models. Super value, wonderful therapy. They just smoked cigarettes and then they said, "We're coming back." However, the full Master Spas range just doesnt boast the same numbers of high-end hot tubs as some of the other brands weve reviewed across the best hot tubs (opens in new tab). The clips came off. It measures 7'10" by 7'10" but only seats 5--a size which normally would seat 6-7. Spa was under warranty and was repaired, Great! The reps from Master Spas were very good. And we weren't allowed to wet test it. Try changing your search parameters. The potential sales . Fort Wayne Indiana, Equity Financial Management Group, subsidiary Of Global Trust Corporation, Sweepstakes scam Global Lottery ripoff Vancover British Columbia, Master Spas ripoff never recieved hottub then charged account anyway Bohemia New York, Master Spas - Island Leisure Of Long Island ripoff Bohemia New York, Master Spas Of Long Island has extremely poor customer service. What You Can Do. ", "I had back surgery and needed a low-impact workout and a way to strengthen my core. The EcoPur Charge system uses copper and zinc to purify the water and filter out dirt and microorganisms. Master Spas has a good selection of hot tubs and spas, particularly in the entry- and mid-level price range, which makes it our top pick for affordable models for those looking for a little indulgence on a budget. Request pricing online. 920-727-1700. The five lightweight hot tubs seat between three and five adults. Get buying tips about Hot Tubs delivered to your inbox. "This swim spa is a dream come true. Creating your dream backyard oasis should be simple. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. It worked out well. They did not fix the leak. Instead, whether the hot tub is entry-level, mid-level, premium or luxury is signaled using a dollar sign rating system. 2138 W Wisconsin Ave Appleton, WI 54914-3115. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Mon.-Thurs. If left running, the pump will turn off after 15 minutes. Please email our customer service team with your spa serial number to assist you if possible. Master Spas, Inc. Spa Pool and BBQ Show I went up, tested it out, had conversation and I bought it on the spot. Reddit and its partners use cookies and similar technologies to provide you with a better experience. PDC Hot Tubs and Swim Spas has become one of the best hot tub brands in the market today. From the start, the circulation pump was bad. We looked at every other competitor before we bought that, and it seemed to be, by far, the best value. I bought a twilight series after doing a ton of research. I came across hottubuniversity.com which seems to have pretty good content. Also the Spa kept shutting down. With so many options, finding the perfect hot tub can feel overwhelming. Master Spas hot tubs offer 25 models to choose from, seating from one to eight people. Several affordable models. Thanks for this feedback, Christopher! 800 bucks a set. Its easy to do. Operating out of a state-of-the-art, 530,000-square-foot manufacturing facility on a 36-acre manufacturing campus . Whether by designing your perfect backyard outdoor oasis or your ultimate games room, let our knowledgeable staff provide solutions that will comfort and pamper you. The Bio-Magnetic seat uses magnet therapy along pressure points in your neck and shoulders. The Judge overseeing this case is Hendee, Chad A. I have never used a more labor intensive system. Current owners can also request service using the online service request form. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to . Master Spa Hot Tub Filters. The Master Spas LSX is an awesome tub! Know we're always here for you with our valuable online resources, including how-to videos, FAQs, owner's manuals and more. The Commission's investigation process identified Master Spas manufacturing and . And this has been going on since we bought it over five years ago. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. He gave me the link to the pre-2009 suction covers and I ordered five. 715 P Street Whether you want to save or indulge, youre likely to find something that piques your interest and fits your budget among the 21 hot tub models and four collections. But the unique design and therapy of the each of the 3 therapy seats, the lounger, and the cooldown seat make it a REALLY special spa. Their advanced hydrotherapy features are also a huge benefit. The guy replaced those wrong so we had to put them on. Thank you so much for the feedback! The company that did the installation is also the company that we hired to do the move, and they did an excellent job. Manufacturer(s): Custom Molded Products, of Newnan, Ga. 25 models to choose from. Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. It's a good time. Again? We needed it delivered twice and they delivered it. For more results perform a general search for "master spas". This brand started as a company that made fibreglass swimming pools, jeep bodies, and horse therapy units. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to those . the USA, Visit the Michael Phelps Signature Swim Spas website. Rip-off! Spa was under warranty and was repaired, Great! It's awesome, but right now, we are having terrible withdrawal pains. Rita B., Tennessee. Your passport to relaxation, offering quality and value. Therefore, similarly to the Sundance Spas (opens in new tab) range, its clear that this is a good brand for hot tub buyers who want a balance between comfort and cost. A link has directed you to this review. Do yourself a favor and go with a different tub!! Its my meditation opportunity. It only took six months to getbthat problem resolved. You can also request hot tub or swim spa pricing using Master Spas' contact forms. Each tub comes standard with a MasterForce Bio-Magnetic Therapy seat and a StressRelief Neck and Shoulder Seat. The product is great. The Extreme Therapy seat is certainly a "spa within a spa". Why? Who is ED Magedson - Founder, Ripoff Report. No contact after submitted for warranty. And this spa doesnt have a stereo in it unlike my first one. Spa was delivered in May, 2010. About two months after we had it, I ended up with a job transfer and we had professional movers move it. I gave him the serial number to my Master Spa Legend 800LSX. Sep 04 2015. Just like the majority of hot tub brands, Master Spas does not have any upfront costing provided on its website. Master Spas said it will expand its warehousing . 800-860-7727 I love my spa. Hot Tubs. I get in it in the morning, I watch the sun come up, drink my cup of coffee, and ponder what I'm gonna do all day. New York, Updated Jan 3, 2008, 11:52am CST. Translated: The customer service responded quickly and kindly~ The master pressed it very well . I was motivated too, so it helped, but he did his job very well. Our factory-direct Master Spa replacement filters are guaranteed to work just as well as your original filters. In most of the hot tubs, waterfall features, a light system, and a noise reduction system come as standard. It's been good for six months now. Copyright 2022 Consumers Unified LLC. Master Spas has four hot tub collections, including the Michael Phelps Legend, Twilight, Clarity, and Getaway.
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